BookingDeposit
A booking deposit of 25% (of total rental cost) is required before any bookings are confirmed. The villa rental
payment is required at least eight weeks before commencement of the holiday. Where bookings are within
eight weeks of the holiday start date, full payment is required at the time of booking. Guests shall be held
liable for the cost, without limit, of making good all damage or losses to the property, its furnishings or
contents occasioned during the rental period.
Security Deposit
A deposit of £200 is required as security against any damage to the villa and/or its contents. This deposit will
be taken and banked within the final payment. Our Management Company will check the villaand its contents
after guests depart and providing there is no damage or missing items and excess cleaning is not required
then your security deposit will be refunded 4 weeks after your return.
Booking Procedures and Payment Terms
Once we have received your completed booking form and deposit cheque (made payable to E M Tyrrell) we
will contact you and confirm the booking and any other relevant details. A booking will be considered firm
when we have received the deposit and we have confirmed the booking and balance due date in writing.
The balance (i.e. 75% of the total rental cost) and security deposit payments are due eight weeks before the
date you arrive at the villa. For bookings made within eight weeks of your holiday full payment is required at
the time of booking (i.e. 100% of total rental cost and security deposit) Directions to the villa and arrival
information will be forwarded to the Lead Guest at the address specified on the booking form when the final
payment has been received.
Alterations to Bookings
Any changes to your original booking will incur a £25 administration charge.
Late Payments
Should full payment not be received/forthcoming by the advised balance due date we reserve the right to
cancel your booking and your deposit will be forfeited.
Period of Rental
The rental period commences 4pm local time on day of arrival
The villa must be vacated by 10am local time on day of departure
Cancellation – in the event that you cancel your booking for whatever reason, the following charges will apply:
• More than 8 weeks - loss of booking deposit
• Between 6 & 8 weeks - 50% of rental cost
• Between 4 & 6 weeks - 75% of rental cost
• Less than 4 weeks - 100% of rental cost
Cancellation by us – should circumstances beyond our control require us to cancel your booking we will where
possible offer alternative arrangements, should these prove unacceptable to you a refund of all monies paid
shall be made.
Use of the Villa
• The villa is for the use of the guests on the booking form only
• Guests aged under 21 must be accompanied by an adult
• Subletting and/or sharing are strictly prohibited
• For the comfort and safety of all guests the villa is non smoking; however smoking is permitted outside in
the Lanai area
• No pets or animals are allowed in the villa
• We cannot accept liability for injury, theft or damage to belongings or yourselves caused during your stay in
the villa. It is the responsibility of all guests to ensure the villa is secured at all times during your stay. All
doors and windows must be locked when the villa is unoccupied.
The Pool Area
The property at Legacy Park has a swimming pool and spa; the property at Tuscan Ridge has a swimming pool.
The owners and the Management Company do not accept liability for injury or death caused as a result of the
use of the pool and/or spa. Guests are specifically asked to supervise children at all times as the pool/spa is
up to 6 feet deep. Guests must also take care when on wet surfaces. The pool is not designed for diving, as
this activity is dangerous.
If you have requested pool and/or spa heat the temperature cannot be guaranteed as it is subject to
prevailing weather conditions etc. Guests who have not requested pool and/or spa heat on their booking form
may request the Management Company to turn it on whilst in residence but this will invariably be at a higher
cost. N.B. any sign of guests tampering with the pool/spa heat controls will result in the heater being turned
off and guests will be charged for the facility and any other overheads. The pool/spa heater is only turned on
once payment is received so, if requested when you are in residence, the pool/spa could take 1 – 2 days to
heat up to temperature.
In the event of pool/spa heater breakdown or other circumstances beyond our control we (or our
representative) will do our/their utmost to rectify the problem. In such an event our liability will be limited to
refunding the pool/spa heat payment to the guest for the number of days the heater was out of order
(commencing on the day the fault is reported to the Management Company and ending the day the fault is
rectified) – no other compensation will be paid.
Guests are not permitted to touch the pool/spa heater controls. Any sign of tampering will result in the
pool/spa heat being turned off and payment forfeited. Any problems with pool/spa heating should be
reported to the Management Company immediately.
No glassware is allowed in the pool area. Florida State Law states that the pool MAY NOT be used between the
hours of 10:00pm and 08:00am.
Telephone Use
A telephone is available in the villa for incoming calls (but not caller collect) plus free use for local and
emergency (911) calls only. If you wish to make calls you will need a prepaid phone card which can be
purchased at all supermarkets, chemists and malls.
Other Issues
• If any breakage’s occur guests may replace the items on a “like for like” basis at no additional cost (the
Management Company MUST be made aware of this)
• In the unlikely event that you have a reason for complaint or dissatisfaction you must contact the local
Management Company immediately so that action can be taken. Full details can be found in the villa.
• In the event of any of the following problems arising neither we nor the Management Company will be held
liable for loss or delay occasioned by strike, riots, political unrest, hostilities, war or threat of war, terrorist
activities, industrial dispute, fire, floods, technical or weather problems to transport, aircraft grounding,
closure of airports or ports, weather conditions or any other event beyond our control.
• Until confirmed, rates are subject to change without notice. Please check with owners to verify rates.
• Florida has a tropical climate, which includes pests, which are to be expected. Although pest control is
regularly carried out at our home it is possible that some may appear. Please note that as we have done all
we can to try to ensure that this will not happen we accept no liability whatsoever for the presence of pests.
In order to try to avoid these pests entering the villa please ensure that:
• All foodstuffs are wrapped
• All foodstuffs are placed in storage cupboards or refrigerator
• All containers are sealed correctly
We advise that you keep all windows and doors (including the covered lanai doors and garage door) are kept
shut at all times when not in use. This will help prevent pests from entering the house and the pool area and
has the added benefit of keeping the house cool.
In the event of a high level of pest appearance please contact the Management Company so that it can be
dealt with effectively.
Holiday Travel Insurance
WE STRONGLY RECOMMEND THAT YOU TAKE OUT HOLIDAY INSURANCE TO COVER UNFORESEEN
CIRCUMSTANCES, WHICH MAY NECESSITATE CANCELLATION OF YOUR HOLIDAY.
